Background
Generation-Web engaged us to lead a complete redesign of the Carollo project management system. The primary goal was to overhaul the existing dashboard's user interface to enhance usability, streamline navigation, and introduce a modern, user-friendly experience for its diverse user base, which includes managers, engineers, and designers.
Core problem
The initial dashboard presented significant usability challenges that hindered productivity and user satisfaction. The core issues were:
A Cluttered & Confusing Interface: The layout was disorganized, making it difficult for users to locate information and complete tasks efficiently.
Inefficient Navigation: A confusing navigation structure led to user frustration and wasted time.
Poor Visual Hierarchy: The absence of clear visual cues meant important information was easily lost, while an outdated and lackluster color palette contributed to a poor overall user experience.
These problems directly resulted in slower task completion, reduced user efficiency, and increased frustration, which negatively impacted engagement with the platform.
Our Solution
We focused on creating a concise, intuitive interface that would simplify project management and be comfortable for everyday use. Our approach was rooted in a deep understanding of the end-users' needs.
Process & Implementation:
User Research & Conceptualization: We began with comprehensive user research to identify key pain points. This informed our initial sketches, wireframes, and a new information architecture centered on a simplified, user-centric interface.
Prototyping & Validation: A low-fidelity prototype was created to validate user flows and core functionality. This was tested with the client and users to gather early feedback.
High-Fidelity Design: Using insights from testing, we developed detailed high-fidelity mockups that refined all visual elements—from layout to typography—to create a polished and engaging user experience.
Style Guide & Handoff: To ensure consistency, we delivered a comprehensive style guide for seamless implementation across all platforms.
Key Improvements
Optimized Navigation: We implemented a left-side navigation system and reorganized sections into logical dropdowns for an intuitive user flow.
Streamlined & Modern UI: The new interface was designed for enhanced clarity, removing clutter to help users focus on what matters.
Refined Color Palette: A new color scheme was selected to improve readability and create a more pleasant experience for daily use.
Detailed High-Fidelity Mockups: Developed for precise visual representation.
Integrated Real-Time Analytics: We designed integrated visual analytics to provide managers with immediate, actionable insights.
Original deliverables and imports.
New dashboard proposal.
More manageable and efficient navigation.
Refreshed visuals for everyday comfort.
Results and Impact
The redesign is positioned to deliver significant, measurable improvements to both user satisfaction and business efficiency. We project the following outcomes:
90% Increase in User Engagement: A more compelling and intuitive interface is expected to dramatically increase metrics such as session duration and feature interaction.
15% Reduction in Task Completion Time: By streamlining workflows and improving navigation, users can accomplish their goals faster, boosting overall productivity.
High User Satisfaction: We anticipate a significant increase in positive user feedback and Net Promoter Scores (NPS), confirming that the redesign successfully meets and exceeds user expectations.